HOTELS & RESORTS
Operating in multi-channel sales environment and providing a easy-to-use access control & service activation/redemption platform.
In practice this means that our solution can be connected to different sales channels (e.g. e-commerce, reservation systems, CRMs, …) via well-documented API and provides easy way to activate various in-house services for the customers.
Our solution also provides essential tools for sustainability and carbon neutral traveling.
Customer Identifiers can be chosen based on what is the most convenient for the customers – there can also be several identifiers for each customer for different situations and needs.
Branded NFC cards are convenient and versatile option for traditional customer environments where physical identifier media is used for identification, access and/or payments.
The Digital Identifier is the most flexible and ecological choice and be can be used and managed with any mobile phone.
Identifier can also be any existing customer media, paper/silicon wristband, key-fob or a PIN number.
Face Recognition is also available!
ManagING Customers and Services in the Cloud
From the Cloud Service you can create and manage all services anytime and anywhere;
Manage Customers and Profiles
Track customer paths and service use
Create and manage all your Services in real-time
Access and manage all your devices
Create automated and/or on-demand reports
In-built Customer Loyalty and Rewarding
Configure communication with 3rd party systems through API
Hardware FOR Access Control
Service Digitalization can be separated for each individual service or for all services participating service delivery for the Customers.
Typical physical implementation include one or more of the following hardware components:
Customer Service Point
Personnel operated service points can manage customers’ services with any Internet Browser
Suitable option for service activation/redemption in the reception, restaurant or cashier-counter
To control scheduled meals in the restaurant; breakfast, lunch, dinner, supper
Service can be attached to a port, gate or electronic lock.
And connected to integrated or separate display to show welcome message or balance
Token Based Machines
To control token based machines, like games, snack/drink vending machines, ball dispensers, …
Usable with selected customer identifier and fully controllable remotely
To control access to different kinds of areas/premises; meeting rooms, gym, spa, lockers…
Service can be configured for normal audited access or with serial or paid with prepaid/credit
Sustainable and Carbon Neutral Traveling
+358 40 1242625